Tracking

How to Track Your Parcel

Accessing Tracking Information

You can easily track the whereabouts of your parcel through the Australia Post tracking service. Once your order is placed, you’ll receive a tracking number via email. To view the progress of your parcel:

  • Visit the Australia Post Tracking Page.
  • Enter your tracking number in the ‘Track Your Item’ field.
  • Receive instant updates on your parcel’s location and estimated delivery time.

Delivery Delays

Please be aware that current order volumes might lead to some delivery delays. We apologize for any inconvenience and appreciate your patience.

Tracking Tools and Apps

For the most detailed and current delivery information:

  • Use the Australia Post Tracking App for notifications and status updates.
  • Visit the mobile app and online tracking tool for real-time tracking.

Late Parcels

Submitting Enquiries for Late Parcels

If your parcel exceeds 15 business days in delivery time:

  • Submit a Late Item Enquiry with Australia Post.
  • Contact our Customer Care for additional assistance.

Commitment to Regional Deliveries

SuppKings Nutrition’s Regional Roots

As a company with roots in regional areas, we understand the importance of reliable deliveries to every corner of Australia. We are committed to delivering high-quality service to our customers, no matter their location.

Addressing Delivery Issues

While we strive for excellence, we acknowledge occasional delivery issues and are actively working to enhance our services. Your understanding is appreciated when delays occur.

International Parcel Delays

Current International Shipping Constraints

International parcels may face delays due to:

  • Current global restrictions and operational challenges.
  • Some countries not accepting parcels currently.
  • Reduced flight availability, potentially extending transit times.
  • Customs clearances that may take longer than usual.

Staying Informed on International Deliveries

For the latest status on international shipments:

We hope this guide assists you in tracking your deliveries effectively. For any further updates, especially regarding international shipping, please check our International Updates Page. Thank you for choosing SuppKings Nutrition.