Shipping

Christmas and New Years Shipping :

During the festive season, SuppKings.com.au remains committed to fulfilling orders for Christmas and New Year’s. However, please be aware that Australia Post may experience delays during this period, resulting in longer delivery times than usual.

On Christmas Day, Boxing Day, and New Year’s Day, postal pickups will not be available, although we will continue processing orders. We extend warm wishes for a safe and joyful Christmas and New Year to all our valued customers. Your patience is appreciated as deliveries may take longer than anticipated.

While we strive for excellent service, it’s important to note that SuppKings.com.au does not control Australia Post. We kindly request cooperation and respect towards our staff. Any form of abuse will not be tolerated. Thank you for your understanding, and we look forward to serving you in the coming year.

Address Changes and Fraud Prevention Policy

  • Revised Policy: We do not accept address modifications via email for incorrect addresses provided at the time of order placement. It’s crucial for customers to verify the accuracy of their address, email, and contact details during purchase. This policy is in line with our dedication to maintaining a secure online shopping environment. Your understanding and cooperation are valued.

Shipping and Coverage

Shipping

We’ve chosen to partner with Australia Post for its reliable services and extensive reach, ensuring prompt delivery for our customers. Currently, we exclusively offer standard shipping to maintain consistency and streamline operations while providing a seamless and cost-effective shopping experience.

Real-Time Tracking

With Australia Post’s advanced real-time tracking feature, you’ll always have access to accurate information about the status and location of your order. This assurance ensures you’re kept well-informed throughout the delivery process, offering peace of mind and convenience every step of the way.

Nationwide Coverage

We provide nationwide delivery, ensuring your order reaches you promptly and securely, whether you’re in Sydney, Perth, or anywhere in between across Australia.

Shipping Benefits

  • Free Shipping: Orders over $150 qualify for free shipping throughout Australia.
  • Tracking Provided: Every order comes with a tracking number so you can stay informed about your delivery.
  • Contact Information: Please provide a current email and phone number when placing your order to receive timely updates.

Delivery Estimates with Australia Post

  • Victoria: 2-3 business days
  • South Australia: 3-6 business days
  • New South Wales: 3-6 business days
  • Northern Territory: 3-8 business days
  • Queensland: 3-8 business days
  • Tasmania: 2-3 business days
  • Western Australia: 3-8 business days

If your delivery is more than 7 days late, please use your tracking number to lodge a late item enquiry with Australia Post. Suppkings Nutrition is not accountable for delays caused by Australia Post.

Thank you for choosing Suppkings Nutrition. We are committed to providing you with excellent service.