Shipping Update

Shipping Update

Christmas and New Years Shipping:

  • Amidst the festive season, remains dedicated to processing and dispatching orders for Christmas and New Years.
  • Important: Australia Post experiences delays during this time. Please anticipate extended delivery times compared to regular schedules.
  • On Christmas Day, Boxing Day, and New Year’s Day, postal pickups will not be available, though we will continue to process orders.
  • Warm wishes for a safe and joyous Christmas and New Year to all our valued customers.
  • Kindly ask for your patience as deliveries may take longer than usual.
  • It’s essential to understand that does not own or control Australia Post.
  • Important: Any form of abuse will not be tolerated. Thank you for your understanding.

Address Changes and Fraud Prevention Policy:

  • Updated Policy: No address modifications via email for incorrect addresses at the time of order placement..
  • Customers must ensure the accuracy of their address, email, and contact details during purchase.
  • Aligns with our commitment to fostering a secure online shopping environment.
  • Your understanding and cooperation are appreciated.

Shipping Options and Coverage:

  • Extensive Shipping Options: Partnered with Australia Post for standard to express delivery.
  • Real-Time Tracking: Australia Post’s tracking provides up-to-date information.
  • Nationwide Coverage: Delivering across the entire nation, ensuring prompt and safe delivery.

Shipping Benefits:

  • Free Shipping: Orders over $150 qualify for free shipping throughout Australia.
  • Tracking Provided: Every order comes with a tracking number for informed delivery updates.
  • Contact Information: Provide a current email and phone number for timely updates.

Delivery Estimates with Australia Post:

  • Victoria: 1-2 business days
  • South Australia: 2-3 business days
  • New South Wales: 2-4 business days
  • Northern Territory: 3-5 business days
  • Queensland: 3-5 business days
  • Tasmania: 1-2 business days
  • Western Australia: 3-5 business days

Important Note: If your delivery is more than 7 days late, use your tracking number to lodge a late item enquiry with Australia Post. Suppkings Nutrition is not accountable for delays caused by Australia Post.

Thank you for choosing Suppkings Nutrition. We are committed to providing you with excellent service.